Design contests…

…are dangerous for your business

By Robert Wurth

There’s a trend in the business world where companies think it’s a good idea to run a contest for their design work. They’ll announce what they need — a new logo, for example — and request that designers spend time submitting final artwork before getting paid. The companies then go over the entries and select a winner. Only the winner receives any compensation for the work.

On the surface, this might seem like a great idea. Rather than trust one person to come up with a solution, a company can solicit the creative talent of dozens, even hundreds of designers.

As with most things, however, the reality of the situation is rarely so simple.

Working with a designer is a business relationship. Because of that, there are far more factors at work than just the final product. People will switch doctors because they don’t get along. They will refuse to shop at a certain store (despite really liking the products) because they can’t stand the employees. Conversely, people will go out of their way to do business with someone they like, even if doing so might be inconvenient or even a little more expensive. It is no different for a company’s relationship with its designer.

It’s not only important to find someone talented and who can get your projects done on time. The best relationships between companies and designers occur when they understand each other, when the designer gets what the company wants and needs in order to be successful.

This kind of relationship is almost never possible in a contest.

Design contests are obviously huge gambles for the designers. They have to commit a significant amount of work, and they have to do so essentially blind. Without the benefit of meeting with the contest holder face-to-face or talking on the telephone and gaining some in-depth insight into the project, the designers have to guess at the tastes of those in charge and just hope they do something appealing.

The thing that contest originators don’t understand, however, is that the contest model is just as much a lottery for them, too. Without meeting with the contest entrants, and seeing their past work and experiencing their personalities, the contest originators put themselves in the middle of a very risky gamble. Based simply on a submitted image, it is impossible to determine whether or not the designer has the knowledge and background to guide the project to an efficient (or even successful) conclusion.

It really isn’t all that difficult for someone with some basic creative skills to put some shapes together into a pleasing arrangement. However, making sure that those shapes have the technical foundation to meet the needs of a company is a different matter, as is having the knowledge and skill to follow up the project with changes, modifications, or even application to future projects.

Once the winner of the contest is chosen, the company has committed itself into a relationship with the designer. Now, at least on some level, the company is going to have to deal with this person. It’s not unlike choosing a mail-order bride based just on a picture. It’s not going to matter how pretty she is in the picture if she’s a complete and total shrew in person, or if it’s discovered that she can’t speak your language and has no skills to speak of. I’d venture to guess that very few of the companies running contests have the knowledge of the design industry to take over a project should they discover that their winner’s only skill is in making pleasing pictures.

What it boils down to is a loss of control. By running a contest, the company gives up its power to choose a designer based on talent, skill, personality and all of the other factors that make it possible to conduct business with someone. This is no more a sound business model than playing the lottery in the hopes of making a profit.

If you have questions or suggestions, get in touch.